As with all things in life, the job of a traffic engineer has both positive and negative aspects. Through observation, I have realized the most passionate and successful traffic engineers are those who feed off the positive parts of the job and remain optimistic through the negative parts of the job. Below is a list of the major highs and lows of traffic engineering.
PROS
Instant gratification – Unlike with planning, designing, and constructing, changes can be made to highway systems almost instantly.
Improve safety - This is one of the two primary goals of a traffic engineer. By making small modifications, traffic engineers are able to improve safety in areas with high crash rates. This includes installing signals, flashing beacons, school flashers, and signs in appropriate locations. Other examples include changing lane configurations, modifying signal phasing, and changing roadway striping
Improve traffic flow - This is the other primary goal of the traffic engineer. It is the responsibility of the traffic engineer to squeeze every bit of capacity out of the roadway that is safely possible. Although the traffic engineer is unable to greatly increase capacity in the long-term (long-term planning is not performed at the operational level), it is their responsibility to make operational changes to make the flow of traffic tolerable for motorists.
Measurable differences - Changes made by the traffic engineer should produce measurable results. If changes were made due to safety, the traffic engineer can analyze the crash rates before and after the changes are made, with hopes of decreasing overall collisions, injuries, and fatalities. If changes were made with capacity in mind, the traffic engineer can perform various traffic studies before and after the changes with hopes of decreasing delay times, raising level of service, and bringing the average speed closer to the desired speed.
Predict future impacts – Through the use of traffic simulation models, traffic engineers can predict the results of possible changes that could be made to the roadway. Although these software programs may be used during preconstruction, the traffic engineer is often concerned with smaller changes in the short-term. Models are often requested from developers applying for permit access to the roadway. In these cases, the traffic engineer evaluate the developer’s proposed changes, such as turn lanes and signalized intersections to help determine if the development should be allowed. The traffic engineer may also use modeling to evaluate potential changes such as signal timing modifications, adding or removing signals, other intersection modifications, changes to lane configurations, and the effects of lane closures due to maintenance or accidents. The best aspect of dealing with the models is comparing the final results after the changes are made to the results predicted by the model.
Cons
Underappreciated – The act (or art) of traffic engineering is greatly underappreciated. All stakeholders want to blame roadway issues on traffic engineers. This is true for everyone from other engineers involved all the way down to the traveling public that are convinced they understand traffic engineering much better that those who do the job. These people mistakenly think that every problem can be solved through signal timing and phasing modifications or better signing, if the traffic engineer would just do it.
Yelled at on street – I spend alot of time in the field standing at traffic signal cabinets, dressed in high visibilty gear. A surprisingly large number of drivers stop and talk to me. The vast majority only want directions. (This is hilarious given my talents for getting lost and confusing others). A few people are just curious. They wonder about the high-vis colors, the big silver box I am working on, if there will be construction in the area soon, or if I know their friend that works for the DOT. The rest of those who stop want to complain. Most complainers are cordial and express their concerns in a dignified manner. Others are rude, obnoxious, and belittling. Traffic engineers, for the most part, are accustomed to complaints. I receive many more complaints through email, word of mouth, and phone calls. Occasionally, these are rude. It is much worse, however, to endure being yelled at in person while trying to remain calm, represent myself and my employer in a positive light, and concentrate on the work that I set out to perform in the field in the first place. I try to treat everyone with dignity and respect, regradless of their behavior. I usually try to respond with the same kinds of explanations to everyone, ensuring them that their complaint will be considered but that some sort of safety issue may arise from what they are suggesting. This is often more than the irate can handle. I will eventually learn, however, that a man who insists on pulling up 4 car lengths in front of the stop bar obviously does not have the capacity to understand the purpose of a stop bar, much less the capacity to understand coordination, left turn traps, and MUTCD guidelines.
Ignored – The input of a traffic engineer is often ignored, due to political motivation. It is a regular occurence that traffic control devices are placed at locations that do not meet warrants or developers are allowed to have a run amuck and place anything they want on the roadway. The most frustrating part of this is that upper management usually has the traffic engineers perform their regular studies and deny these requests, all the while knowing the conclusions that the traffic engineer will reach and that these things will be approved anyways.
Clean-up crew - I do not really know if all traffic engineers feel this way, or if it is just me. After someone else creates a mess, I find myself grabbing my proverbial mop and bucket to hit the field to find a solution to clean it up. The vast majority of this is due to the traffic engineer being ignored in the first place. Imagine that all of the predictions made by 20 year traffic veteran traffic engineers come to pass when their decisions are overruled. Hmmm..you would think that upper management would eventually learn. Other times, messes occur at locations where traffic engineers were never consulted. Still yet, some messes occur due to decisions made about safety with disregard to capacity. Either way, the traffic engineers are the first ones called when a roadway mess is created.
Long hours – When working on signal timing or simulations, the traffic engineer must be in the field during peak traffic times. This can mean very long hours. The required hours are often enough alone to make traffic engineering less desirable than some other areas of transportation engineering, or engineering in general.
Legal issues – All fields of engineering, as well as many other professions, carries a greater risk for legal issues. The public generally likes to sue those they believe have deep pockets. (If they only knew the truth about young engineers.)
Although the cons are discouraging, the pros of traffic engineering greatly outweigh them on most days. I believe this problem is not unique to traffic engineering. If anyone out there knows of a career that consists of all pros and no cons, let me know so that I can reconsider my opinion on this career.